National Pen is looking for

Outbound Sales Advisor English

Overview of Role:
The Outbound Inside Sales Agent you will be required to sell a range of National Pen product to existing customers through outbound telephone calling. You will do this by contacting customers using a pre-loaded workflow. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships.

What you will do:
Calling existing customers using preloaded workflow and generating increased sales
Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets
Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products and maintaining the highest levels of customer care
Ensuring the order and customer details are correctly uploaded onto the system to ensure accuracy on all orders
Achieve weekly individual sales ,calls and revenue targets
Attend weekly team catch up meetings, brainstorm new ideas and sales techniques
Maintain up-to-date knowledge of our products and processes, which will be supported by on on-going training, support and coaching
Any other duties/projects as directed by Senior Management

What we need from you:
Fluent in English
Ideally a minimum of 1 year experience in sales environment with an understanding of the importance of building relationships with key decision makers
Passionate about delivering customer service and managing customer expectations
Excellent communication and negotiation skills
Have the ability to maintain professionalism under pressure and handle objections in an appropriate manner
An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
Strong experience in Microsoft Office, Excel and other systems
Highly organised with a strong attention to detail and ability to multitask
Self-motivated , goal oriented and results driven
Enjoy working in a team environment

What we offer you:
Excellent salary – great work is rewarded!
Paid holidays
First day induction
Paid training
Continuous coaching and mentoring
Career development program
Multicultural environment
Amazing employee referral program so you can bring your friends
Meal vouchers
Health Insurance

How to apply:
Send your CVs to the following address:

City: Tunis / Lake 2
Name / Company: National Pen
Address: Les Berges du Lac II, La Marsa, Tunis, 1053 Tunisia

About National Pen
National Pen’s personalized promotional products are created for and inspired by small businesses. With more than 50 years of experience and serving 23 countries worldwide, National Pen provides personalized marketing solutions that help businesses connect with their customers through a personal brand experience. National Pen offers a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories, and operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.