Afrotel Group is hiring

Front Office Service Dispatcher Engineer (On-site / Remote)

Assignment
Answer incoming calls promptly and greet callers in a friendly, professional manner.
Transfer calls to appropriate parties as needed, or take messages and answer questions when possible.
Page or otherwise notify individuals of incoming calls so they have time to prepare to speak with clients.
Use interoffice equipment to enhance communication and notifications.
Utilize office communication systems to perform your telecommunications duties, including intercom, public address, telephone, two-way radio or switchboard.
Perform daily administrative tasks, including scheduling meeting rooms and appointments between clients and staff, Accepting orders, receiving faxes, and sending communications.
Daily KPI and KQI monitoring
Daily alarm monitoring
Analyse KPI and faulites by criticity levels and commnunicate with product owner

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Send your CVs to › ›

Ville › La Marsa, Tunis
Nom / Entreprise › Afrotel Group
Tel / Fax › +21658867958
Adresse › 31 Rue Mosquée Al Aqsa, Sidi Daoued, La Marsa
Site Web › http://afrotel-group.com