mah_international

MSH International is looking for

Customer Care Administrator-German speaker

You will be responsible for:
1- Assessing the customers’ issues and recommending valid solutions.
2- Attending all customer care requests and dispatching to appropriate department.
3- Responding to emails and insured queries directly from the generic mail boxes.
4- Handling complaints and escalations and communicating with managers once needed
5- Following up on any customer issues requiring additional research

We require:
1- Minimum 1 year experience in a similar environment is desired
2- Diploma or Bachelor’s degree in a related field is preferred
3- Proficiency in German or Chinese language with French and English
4- Microsoft office knowledge is a must
5- Excellent written verbal and communication skills
6- Ability to multi-task, prioritize and adapt to various situations
7- Strong organizational and customer service skills

Comment postuler :
Send your CV to: recruitment.tunis@msh-intl.com

Ville : Tunis
Nom / Entreprise : MSH International
Email : recruitment.tunis@msh-intl.com
Tel / Fax : 0021631384646
Adresse : Immeuble Azur Work Space – 42, rue Platon Zone d’activité Khaireddine Lac 3 – Tunis – TUNISIE
Site Web : http://www.msh-intl.com/global