softifi

Softifi recrute

Enterprise Business Architecture Senior Manager

Key Responsibilities
Leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client

Define and evolve the organization’s business architecture blueprint, including value streams, organizational structures, capability models, and business motivation models.
Analyze and map end-to-end business processes, user stories, and customer journeys to identify inefficiencies and digitalization opportunities.

Deliver and maintain enterprise business architecture blueprints aligned with business strategy
Lead the development and maintenance of business capability maps linked to enterprise goals, services, and IT enablers.
Identify gaps and overlaps in capabilities and propose transformation opportunities.
Conduct market and benchmark research on customer experience (CX), digital trends, and innovation best practices to inform strategy and operating model design.

Identify pain points, process bottlenecks, and friction areas across business units, and co-create solutions with stakeholders
Work with enterprise architects, digital transformation leaders, and data strategy teams to ensure that business architecture informs and aligns with solution designs

Leverage BPMN or similar standards to ensure consistent documentation practices
Design target business models and transformation roadmaps and Oversee CX strategy and journey transformation across services
Engage with stakeholders to align innovation initiatives with strategic goals
Develop quality deliverables and presentations for respective stakeholders from Executive team down
Required Qualifications & Experience & Tools
Bachelor’s or Master Degree in Computer Science or equivilant
7› years in management consulting, digital transformation, or enterprise IT strategy, Business Architecture & CX Strategy
3› Years of end-to-end Enterprise Business Architecting experience, preferably in a consulting entity.
An excellent communicator (Written and Presentation) in English and Arabic
Proficient in preparing and presenting reports to senior management.

Desired Certifications
TOGAF Certified, Certified Business Architect (CBA›), CXPA Certified Customer Experience Professional (CCXP)
ArchiMate Certified, ITIL 4 Foundation, Design Thinking Practitioner (IBM, IDEO )

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Pays / Ville › Arabie Saoudite KSA
Téléphone › 20737843