Tunisie Travail

MCI is hiring

Business Process Engineer

Core Responsibilities
– Conduct in-depth analysis of existing business processes and identify key pain points through stakeholder interviews
– Orchestrate critical tasks across Business and Technology teams throughout project life cycles
– Proactively manage issue escalation to leadership and relevant stakeholders
– Oversee ongoing maintenance and enhancements for deployed solutions
– Apply advanced critical thinking to optimise and automate complex, multi-touchpoint processes
– Collaborate closely with Technology teams to design and implement high-quality, value-driven solutions
– Execute comprehensive Quality Assurance testing prior to process deployment
– Establish reporting and alerting requirements for process monitoring
– Create, iterate, and maintain data retrieval reports
– Leverage deep understanding of systems and software development lifecycles
– Utilise automation tools and techniques for managing intricate workflows
– Implement robust validation and error handling mechanisms to ensure data integrity
– Develop and manage background execution scripts
– Design adaptive, dynamic forms to handle complex data entry scenarios Technical Requirements
– Relevant tertiary qualification(s)
– Proficiency in:
○ SQL
○ JavaScript (medium to advanced level)
○ HTML & CSS for designing forms (mid-level experience)
○ BPMN 2.0 for business process design and management
○ Git version control
○ GraphQL for data operations
– Familiarity with process mining techniques and tools
– Experience using business automation tools
– Understanding of systems and software development lifecycles Key Attributes
– Exceptional analytical and problem-solving skills
– Strong process modelling and documentation abilities
– Capacity to translate complex business requirements into clear process models
– Ability to identify process inefficiencies and propose innovative solutions
– Strong communication and interpersonal abilities
– Ability to work effectively in cross-functional teams
– Attention to detail and commitment to quality
– Adaptability and willingness to learn new technologies and methodologies

Comment postuler
If interested please send me your CV in English to ›

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