think-tank

Think Tank Business Solutions is looking for

IT Help Desk Technician

Essential Responsibilities:
– Install, make changes and repair computer hardware and software
– Provide user technical assistance and perform troubleshooting using different diagnostic techniques
– Diagnose and resolve technical hardware and/or software issues
– Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
– Follow-up with users to ensure issues are resolved
– Provide needed information on IT products or services-Provide feedback on processes and make recommendations on areas to improve-Suggest improvements on procedures

– Education: BTP/BTS
– Experience: Previous working experience as an IT Help Desk Technician is preferred
– Technical skills
– In-depth knowledge of computer systems and mobile devices
– Hands on experience with diagnosing and resolving basic technical issues
– Customer-oriented and patient
– Comfortable working under pressure with tight deadlines.
– Willing to learn new techniques (adaptable and open to new ideas).

Soft skills:
– Excellent communication/documentation skills
– Ability to work on multiple projects of varying styles.
– Comfortable working under pressure with tight deadlines.
– Willing to learn new techniques (adaptable and open to new ideas).

We offer:
– Motivating remuneration.
– Integration into a young and motivated team.
– Flexible working hours
– Career and stability

This is an excellent opportunity to start with one of the fastest-growing IT companies in the country. Our people are our greatest asset!

Location: Alain Savary, Tunis
Availability: immediate/ASAP

Comment postuler :
To apply for this opportunity please send your resume to › With the following title in the subject line of your Email IT Help Desk Technician 03.2022
Only the selected candidates will be contacted

Nom / Entreprise : Think Tank Business Solutions
Email : ›
Tel / Fax : 71 784 726
Adresse : 21 Rue Ibn Badis, Alain Savary, 1002 Tunis
Site Web : https://www.thinktank.de