opencode_systems_tunisia

Opencode Systems Tunisia recrute

Account Engineer

Responsibilities:

Project Engineering (installation, integration, testing, commissioning, live activation)
Account Engineering (live support, helpdesk, change requests, customer technical follow-up)
Operational Support (system monitoring, heath-care, preventive maintenance, training)
Emergency Support (first level emergency, incident reporting and follow-up, first level support includes requirement to be on-call on a 24 hours / 7 days a week basis as and when required)
To be at customer site as and when required to provide necessary technical support.
Ensure MOP and approval prior to implementation.
Ensure work on-time delivery
Work internally with project and product managers and teams
Help build, maintain strong customer relationships through kind and professional communication
Ensure full Customer satisfaction while preserving the Company reputation
Pre-sales Support (upon availability participate in sales tenders, proposals and meetings)
Ability to grow as the team grows
Reporting to the Team Lead/Project Manager

Requirements:

English is a must, second language is an advantage
2+ years of Computer and/or Telecom Engineering
Very good knowledge in Linux System Administration
Very Good DB and SQL background, MySQL administration and maintenance
Very Good background in networking and LAN technology
Very Good SS7 signaling network knowledge and expertize
Excellent customer service skills, both verbal and written;
Ability to work in international environment
Ability to learn new technology and use it
Ability to work with schedules and deadlines
Teamwork skills, can-do attitude, must be assertive and approachable
We offer:

An attractive remuneration package with a bonus system for performance.
Dynamic opportunities for professional and personal growth.
Working in an international environment of qualified professionals.
The opportunity to work on projects in a market-leading and growing company and participate in the development of world-market innovative services.
If you are interested in this offer, please send your CV and mention the job reference in the subject line (AE-01-2018)

Comment postuler :
If you are interested in this offer, please send your CV and mention the job reference in the subject line (AE-01-2018)

Ville : Tunis
Nom / Entreprise : Opencode Systems Tunisia
Email : ›
Tel / Fax : 23490148
Adresse : Les berges du lac, Rue Lac Huron, Residence Farah, Bloc A, Etage E