MSH International Tunisia is hiring

Customer Care Administrator

You will be responsible for
– Assessing the customers’ issues and recommending valid solutions.
– Attending all customer care requests and dispatching to appropriate department.
– Responding to emails and insured queries directly from the generic mail boxes.
– Handling complaints and escalations from the insured members.
– Following up on any customer issues requiring additional research.

We require
1- Minimum 1 year experience in a similar environment is desired.
2- Diploma or Bachelor’s degree in a related field is preferred.
3- Proficiency in French and English (written & spoken) or GERMAN with another language is required.
4- Microsoft office knowledge is a must.
6- Ability to multi-task, prioritize and adapt to various situations.
7- Strong organizational and customer service skills.

Comment postuler
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Ville › Tunis
Nom / Entreprise › MSH International Tunisia
Adresse › Zone Industrielle Kram